Working together to help you stay safe.

OnStar Emergency Services works with First Responders to build safer communities.

Working together to help you stay safe.

OnStar Emergency Services works with First Responders to build safer communities.

Man Wearing an American Red Cross Vest Standing in a Forest After a Wildfire

We strengthen our communities through collaboration.

Anyone with OnStar service knows the peace of mind you get from having services like OnStar Crisis Assist,* OnStar Emergency Services* and more. Yet we can’t do what we do without the help of First Responders and other organizations equally committed to stepping up for people in need. Whether it’s collaborating with the American Red Cross* during a natural disaster or helping First Responders get to the site of a life-threatening crash, OnStar is committed to working with other leading organizations to help build safer, stronger communities.

 

And for whatever needs or questions arise, we’re always as close as your blue OnStar button or OnStar customer service.  

Spotlight: International Academies of Emergency Dispatch

Since 1988, the International Academies of Emergency Dispatch® (IAED) has been the standard-setting organization for emergency dispatch and response services worldwide. OnStar made history as the first non-911 company to achieve Tri-ACE (Accredited Center of Excellence) status from the IAED. We were recognized at the NAVIGATOR 2024 conference in National Harbor, MD.

OnStar honored at the NAVIGATOR 2024 conference

Check out some of our favorite moments from the event.

Partnership: The American Red Cross

Since 1881, the American Red Cross has served those in need, providing disaster relief and critical first aid. OnStar is proud to join forces with the American Red Cross to help provide support for those affected by disasters. Learn more about how OnStar and the American Red Cross work together to help save lives.

Emergencies bring us together.

Where there’s an emergency, there’s OnStar. And a role for each of us.  
OnStar Advisor With Headset on and Ready to Assist

Advisors step up during a crisis.

See how we helped nearly 9,000 people who called the American Red Cross during the 2016 Louisiana floods.
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Satellite Image of a Hurrican Going Over a Body of Land

Teaming up for hurricane response.

When Hurricane Harvey struck Houston, OnStar and the American Red Cross were ready.
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EMT Helping a Vehicle Passenger Through the Window

Supporting the work of First Responders.

OnStar has worked with First Responders for more than 25 years to keep people safe.
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GMC Truck Driving Away From a Wildfire on a Mountain Road

Be prepared for a disaster.

See how we work alongside organizations like the American Red Cross, FEMA and Planet Ready to help during a crisis.
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Featured OnStar services

How can we help you in an emergency? Here are just a few of the many ways.
Icon of a Blue Badge With a Star in the Middle

OnStar Crisis Assist

With OnStar Crisis Assist,* when severe weather, a natural disaster or other crisis strikes, our Advisors are right there with you.  
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Icon of a Blue Emergency Light Going Off

OnStar Emergency Services

Whether you’re having a medical emergency or need critical assistance, we’re here for you 24/7.
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OnStar Automatic Crash Response Blue Icon

OnStar Automatic Crash Response

If you’re in a crash, we’re there. We’ll send help to you. Even if you can’t ask us for it*.   
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Graphic of a Blue Map and an Emergency Entrance

“Where’s the nearest hospital?”

When OnStar Member Wayne Barnekow began experiencing a severe allergic reaction on the road, his wife pushed the OnStar button. The OnStar Advisor helped them get to the hospital just in time.
Read the Story
Graphic of a View Out the Windshield on a Mountain Road

Good Samaritan calls OnStar for help after witnessing fiery crash

On a mountain road on the way from Trinidad, Colorado, to Albuquerque, New Mexico, Richard and Pamela Henderson saw a car break through the guardrail and roll down the mountainside. They pushed their red Emergency button.*
Read the Story
Woman Holding Her Small Dog and Smiling at Them

A high-speed crash and a quick response.

On Highway 59 near Atlanta, Texas, a pickup ran a stop sign and ran straight into Teresa Moore’s car. OnStar had emergency help there in minutes.  
Read the Story
Graphic of a Blue Map and an Emergency Entrance

“Where’s the nearest hospital?”

When OnStar Member Wayne Barnekow began experiencing a severe allergic reaction on the road, his wife pushed the OnStar button. The OnStar Advisor helped them get to the hospital just in time.
Read the Story
Graphic of a View Out the Windshield on a Mountain Road

Good Samaritan calls OnStar for help after witnessing fiery crash

On a mountain road on the way from Trinidad, Colorado, to Albuquerque, New Mexico, Richard and Pamela Henderson saw a car break through the guardrail and roll down the mountainside. They pushed their red Emergency button.*
Read the Story
Woman Holding Her Small Dog and Smiling at Them

A high-speed crash and a quick response.

On Highway 59 near Atlanta, Texas, a pickup ran a stop sign and ran straight into Teresa Moore’s car. OnStar had emergency help there in minutes.  
Read the Story

Through disasters, crashes, traffic and more, we’re here for you.

We’re here for whatever you need. And whatever your budget. Let’s help you find your OnStar plan.

Explore Plans
OnStar Advisor Typing on Her Computer & Ready to Assist