We’re your “A” Team. Human. Helpful. Here for you. 

We’re your “A” Team. Human. Helpful. Here for you. 

Male OnStar Advisor Smiling with Headset on

Real care and comfort comes from real humans. 

We all have that one friend who we can always count on. At OnStar, we have more than 2,000 of them. Providing 24/7 service. Doesn’t matter what kind of help you need — a flat tire, lost and unwilling to admit it (happens more than you’d know), or just some reassurance in knowing someone is there — your OnStar Advisor has answers and connections to what you need. From Roadside Assistance* to Emergency Services* and much more. 

Emergency Advisors 

For those situations when the stakes are high, we have Emergency Advisors* who are Tri-ACE certified by the International Academies of Emergency Dispatch®. They’re skilled and prepared to guide you through the scary moments so you’re not alone. Whether it’s a crash, medical emergency, domestic disturbance, house fire, dangerous weather or another emergency, we’ll contact the appropriate 911 center to request assistance be sent to the location of the emergency and stay on the line to provide critical support until First Responders arrive.
Women Using Laptop in her Vehicle
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[The Advisor] told me I had been in an accident and said they were calling an ambulance and the police. It made me feel better that there was someone there to make sure I was OK.”

Thea C. | OnStar Member
Women Using Laptop in her Vehicle
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[The Advisor] told me I had been in an accident and said they were calling an ambulance and the police. It made me feel better that there was someone there to make sure I was OK.”

Thea C. | OnStar Member

OnStar honored at the NAVIGATOR 2024 conference

Check out some of our favorite moments from the event.
Female OnStar Advisor Smiling with Headset on

Who’s behind the button?

You know them as the friendly voices behind the button. Let’s go behind the scenes to find out more about our Advisors.

Be safe out there.

This simple phrase means so much to OnStar Advisors. From assisting during emergencies to helping authorities recover stolen vehicles, our Advisors are committed to the safety and security of our Members.