Jennifer Franco knows what you’re going to say. After all, her friends still give her a hard time about it.   

Yes, she ran out of gas along the interstate. And yes, it happened right after she dropped her phone off to get it fixed. It was almost comically bad timing. But as she sat on the side of the road on that scorching-hot North Carolina day and watched car after car drive by without stopping to help, being stranded and disconnected didn’t seem all that funny. That’s when Jennifer remembered her blue OnStar button. 

Here’s how an OnStar Advisor went the extra mile to make sure she got the help she needed — and how they can help you if you ever find yourself in a similar situation.